Careers Provider Privacy Policy
Careers Provider Privacy Policy
Effective Date: 06/06/2026
Website: [www.careersprovider.com](http://www.careersprovider.com)
Company: Careers Provider (Pty) Ltd
Email: [info@careersprovider.com](mailto:info@careersprovider.com)
1. Introduction
Careers Provider respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how Careers Provider collects, uses, stores, shares and protects personal information when you use our website, create an account, upload your CV/resume, apply for jobs, contact us, or use any of our career-related services.
Careers Provider operates as a career, job, recruitment and education-related platform. Our services may include job listings, CV/resume support, career guidance, interview tips, course information, employer/recruiter services, job alerts and related career resources.
By using Careers Provider, creating an account, uploading your CV/resume, applying for jobs or using our services, you acknowledge that Careers Provider may process your personal information as explained in this Privacy Policy.
2. Responsible Party
For the purposes of the Protection of Personal Information Act, 4 of 2013, also known as POPIA, Careers Provider (Pty) Ltd is the responsible party for personal information collected and processed through the Careers Provider website and related services.
Careers Provider determines why and how personal information is processed for account registration, job applications, CV/resume storage, recruitment services, employer contact, job alerts, career resources and related platform services.
3. Personal Information We Collect
We may collect the following personal information from jobseekers, employers, recruiters, colleges, training providers and other users:
3.1 Jobseeker Information
We may collect:
• Full name and surname
• Email address
• Contact number
• Location or residential area
• Login and account details
• CV/resume information
• Education history
• Qualifications
• Skills
• Work experience
• Employment history
• Career interests
• Job application details
• Uploaded documents
• Messages or enquiries sent to Careers Provider
• Any other information you choose to provide on the platform
3.2 Employer, Recruiter and Company Information
We may collect:
• Company name
• Contact person name
• Email address
• Contact number
• Company address or location
• Vacancy information
• Recruitment requirements
• Billing or package-related information, where applicable
• Communication records with Careers Provider
3.3 Website and Technical Information
When you use our website, we may collect:
• IP address
• Browser type
• Device information
• Pages visited
• Date and time of access
• Website usage information
• Cookies or similar tracking information
4. Why We Collect Your Information
Careers Provider collects and processes personal information for the following purposes:
• To create and manage user accounts
• To allow jobseekers to upload and manage CVs/resumes
• To help jobseekers apply for vacancies
• To connect jobseekers with employers, recruiters or recruitment agencies
• To send job alerts, career updates or platform notifications
• To provide CV help, career guidance, interview tips and career-related support
• To allow employers, recruiters and agencies to post vacancies
• To assist with recruitment, shortlisting and candidate matching
• To contact users about their accounts, applications or enquiries
• To improve our website, services and user experience
• To prevent fraud, fake profiles, abuse or misuse of the platform
• To comply with legal, regulatory or administrative requirements
• To communicate with users who have requested information from Careers Provider
5. Legal Basis for Processing Information
We process personal information where:
• You have given consent
• Processing is necessary to provide Careers Provider services
• Processing is necessary for recruitment or job application purposes
• Processing is necessary for legitimate business purposes
• Processing is required by law
• Processing is necessary to protect the rights, safety or interests of Careers Provider, users, employers or third parties
For example, when a jobseeker uploads a CV/resume, Careers Provider may process that CV/resume to help the jobseeker apply for jobs or be considered for suitable opportunities.
6. CVs, Resumes and Job Applications
When you upload your CV/resume or submit job application information, you understand that Careers Provider may store and process that information for recruitment-related purposes.
Your CV/resume may be used to:
• Help you apply for jobs
• Match you with relevant vacancies
• Share your profile or CV with employers, recruiters or recruitment agencies where relevant
• Contact you about suitable career opportunities
• Support recruitment, shortlisting or placement processes
You should only upload information that is accurate, truthful and relevant to your career or job search.
7. Special Personal Information
Careers Provider does not intentionally request unnecessary special personal information.
However, users may choose to include certain sensitive information in their CV/resume, uploaded documents, job applications or profile information. This may include information such as identity details, disability information, health-related information, race, criminal history or other information that may be considered special personal information under POPIA.
Users should only provide special personal information where it is accurate, relevant and necessary for recruitment, employment equity, job application or legal purposes.
Where special personal information is processed, Careers Provider will take reasonable steps to protect it and will only process it where allowed by law, where necessary for recruitment-related services, or where the user has provided consent.
8. Sharing of Personal Information
Careers Provider may share personal information with:
• Employers
• Recruiters
• Recruitment agencies
• Colleges or training providers, where relevant
• Service providers who help us operate the website
• IT, hosting, email or database service providers
• Legal, regulatory or government authorities where required by law
We will only share personal information where it is necessary for the services we provide, where you have consented, or where we are legally allowed or required to do so.
9. Job Alerts, Newsletters and Marketing
Careers Provider may send users job alerts, platform updates, career tips, course updates or related career information.
Where we send newsletters or promotional messages, users should have the option to opt in, unsubscribe or request removal from marketing communication.
Direct marketing under POPIA must be handled carefully, especially where electronic communication is involved. Careers Provider will take reasonable steps to ensure that marketing communication is handled responsibly and in line with applicable privacy laws.
10. Cookies and Website Tracking
Careers Provider may use cookies or similar technologies to improve website functionality, understand website traffic and improve the user experience.
Cookies may help us:
• Keep users logged in
• Remember user preferences
• Improve website performance
• Understand which pages are being used
• Improve our services and content
Users may disable cookies in their browser settings, but some parts of the website may not work properly if cookies are disabled.
11. Data Security
Careers Provider takes reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, alteration or destruction.
We may use security measures such as:
• Password protection
• Access controls
• Secure hosting
• Database protection
• Limited admin access
• Regular website maintenance
• Monitoring for suspicious activity
However, no website or online system is completely secure. Users are responsible for keeping their login details private and should not share passwords with anyone.
12. Security Compromise
If Careers Provider becomes aware of a security compromise involving personal information, we will take reasonable steps to investigate the matter, reduce possible harm and, where required by law, notify affected users and/or the Information Regulator.
13. How Long We Keep Personal Information
Careers Provider will keep personal information for as long as necessary for the purposes explained in this Privacy Policy, unless a longer retention period is required or allowed by law.
We may keep information:
• While your account is active
• While your CV/resume is stored on the platform
• While you are using Careers Provider services
• For recruitment, record-keeping, legal or administrative purposes
• To prevent fraud, abuse or duplicate misuse of the platform
Users may request that Careers Provider updates, corrects or deletes their personal information, subject to legal and operational requirements.
14. Cross-Border Processing
Careers Provider may use hosting, email, database, security, analytics or technology service providers that may process or store information outside South Africa.
Where personal information is transferred or processed outside South Africa, Careers Provider will take reasonable steps to ensure that appropriate safeguards are in place and that personal information remains protected in line with applicable privacy laws.
15. AI, Automated Tools and Recruitment Technology
Careers Provider may in future use technology, including automated tools or AI-assisted recruitment features, to support job matching, CV screening, candidate recommendations, recruitment support and platform improvement.
Where such tools are used, they are intended to support recruitment-related processes and improve efficiency. Careers Provider will take reasonable steps to ensure that personal information is processed responsibly, fairly and in line with applicable privacy laws.
AI-assisted tools, where used, may support decision-making but should not be the only factor in important recruitment decisions unless this is clearly explained and permitted by law.
16. Your Rights
As a user, you may request to:
• Access your personal information
• Correct or update your personal information
• Delete your personal information, where legally allowed
• Object to certain processing of your personal information
• Withdraw consent, where processing is based on consent
• Unsubscribe from marketing messages
• Ask how your personal information is being used
To make a request, contact Careers Provider at:
Email: [info@careersprovider.com](mailto:info@careersprovider.com)
17. Accuracy of Information
Users are responsible for making sure the personal information they provide is accurate, complete and up to date.
Careers Provider is not responsible for incorrect information provided by users, jobseekers, employers, recruiters or third parties.
18. Third-Party Websites and Links
Careers Provider may contain links to third-party websites, including employer websites, college websites, job pages, course providers or external resources.
Careers Provider is not responsible for the privacy practices, content, security or policies of third-party websites. Users should read the privacy policies of those websites before sharing personal information with them.
19. Children and Minors
Careers Provider is intended mainly for jobseekers, students, graduates, employers, recruiters and career-focused users.
If a user is under the age of 18, they should use the platform with guidance or permission from a parent, guardian or responsible adult where required.
Careers Provider does not knowingly collect unnecessary personal information from children.
20. Information Officer
For POPIA-related enquiries, users may contact Careers Provider using the contact details below:
Email: [info@careersprovider.com](mailto:info@careersprovider.com)
Public and private bodies are required to register their Information Officers under POPIA. Careers Provider will take reasonable steps to comply with applicable Information Officer requirements.
21. Complaints
If you believe that Careers Provider has not handled your personal information properly, you may contact us first so that we can try to resolve the matter.
You may also lodge a complaint with the Information Regulator of South Africa if you believe your personal information has been processed in a way that violates POPIA.
Information Regulator of South Africa
Website: [www.inforegulator.org.za](http://www.inforegulator.org.za)
General enquiries: [enquiries@inforegulator.org.za](mailto:enquiries@inforegulator.org.za)
POPIA complaints: [POPIAComplaints@inforegulator.org.za](mailto:POPIAComplaints@inforegulator.org.za)
22. Changes to This Privacy Policy
Careers Provider may update this Privacy Policy from time to time.
When we update the Privacy Policy, we may change the effective date at the top of this page. Users are encouraged to review this Privacy Policy regularly to stay informed about how we protect personal information.
23. Contact Careers Provider
For privacy questions, account enquiries or personal information requests, please contact:
Careers Provider (Pty) Ltd
Website: [www.careersprovider.com](http://www.careersprovider.com)
Email: [info@careersprovider.com](mailto:info@careersprovider.com)
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