Job Description
The Maintenance Manager is responsible for overseeing and coordinating all maintenance, repair, and upkeep activities across the property, equipment, infrastructure, and facilities. This role ensures that all mechanical, electrical, plumbing, and structural systems are functioning effectively, safely, and in compliance with regulatory standards.
The Maintenance Manager leads maintenance staff, technicians, and contractors while developing preventative maintenance plans, managing maintenance budgets and inventory, and ensuring minimal downtime of key services. This role requires hands-on technical expertise, strong organisational skills, and effective leadership to maintain smooth operations and extend the lifespan of all assets.
Key Responsibilities
Maintenance Operations
Oversee daily maintenance activities and assign tasks to maintenance staff.
Conduct regular inspections of buildings, equipment, and systems.
Ensure timely repairs of mechanical, electrical, plumbing, HVAC, and structural issues.
Implement preventative maintenance schedules to reduce breakdowns and operational disruptions.
Facilities and Equipment Management
Monitor the performance and condition of generators, boilers, water systems, refrigeration, kitchen equipment, and other critical machinery.
Ensure proper maintenance of lighting, security systems, and workplace infrastructure.
Maintain facilities and equipment to support safe, efficient, and reliable operations.
Health, Safety and Compliance
Ensure compliance with occupational health and safety standards and statutory regulations.
Conduct risk assessments and implement corrective actions.
Maintain accurate records of equipment, inspections, repairs, and maintenance activities.
Team Leadership and Supervision
Supervise maintenance technicians, grounds staff, and contractors.
Train staff on technical skills, safety protocols, and equipment handling.
Schedule shifts and oversee staff productivity and performance.
Budgeting and Inventory Control
Prepare and manage the maintenance budget.
Source and purchase tools, spare parts, equipment, and materials.
Track stock levels and maintain accurate inventory records.
Project Management
Coordinate renovation, upgrade, repair, and improvement projects.
Liaise with contractors, suppliers, and service providers.
Ensure projects are completed safely, on time, and within budget.
Qualifications
National Diploma or Degree in Electrical Engineering, Mechanical Engineering, Facilities Management, or a related field is advantageous.
Trade Test qualification, such as Electrician, Plumber, Fitter, or Millwright, is preferred.
Health and Safety certification, such as SAMTRAC or NOSA, is advantageous.
Experience
Minimum 3 to 5 years’ experience in maintenance management or a technical supervisory role.
Experience in hotel, lodge, manufacturing, commercial property, or hospitality maintenance is highly beneficial.
Proven experience managing a team and working with contractors.
Skills and Competencies
Strong technical knowledge of electrical, plumbing, mechanical, and HVAC systems.
Excellent problem-solving and diagnostic abilities.
Strong leadership, communication, and team management skills.
Ability to manage budgets and inventory efficiently.
High attention to detail and strong organisational skills.
Ability to work under pressure and respond to emergencies quickly.
Personal Attributes
Hands-on, proactive, and technically minded.
Customer-focused with a service-oriented approach.
Reliable, responsible, and committed to safety.
Able to prioritise tasks and manage multiple projects simultaneously.