Group Property Manager

Property Management The Group Property Manager is responsible for the overall operational management, maintenance, compliance, and performance of a portfolio of at least six hospitality properties. The role ensures that each property is maintained to the highest standards, operates efficiently, complies with all statutory requirements, and delivers an exceptional guest experience. The successful candidate will work closely with General Managers, Maintenance Managers, Housekeeping, and contractors to oversee capital projects, preventative maintenance programmes, budgets, and property improvements.

Key Responsibilities

• Oversee the operational condition and maintenance of a portfolio of six or more hospitality properties.
• Develop and implement preventative maintenance programmes across all properties.
• Conduct regular site inspections to ensure properties meet company standards for quality, safety, and presentation.
• Manage all maintenance teams and external contractors, ensuring work is completed on time and within budget.
• Prepare and manage maintenance and capital expenditure (CAPEX) budgets.
• Plan and oversee refurbishment, renovation, and property improvement projects.
• Ensure compliance with health, safety, environmental, fire, and building regulations.
• Monitor and maintain essential building systems, including electrical, plumbing, HVAC, generators, water treatment, and security systems.
• Review maintenance reports and implement corrective action where required.
• Source and negotiate with suppliers, contractors, and service providers to ensure cost-effective solutions.
• Ensure all properties remain operational with minimal downtime.
• Monitor asset management and equipment lifecycles, recommending replacements where necessary.
• Conduct risk assessments and implement preventative measures to minimise operational risks.
• Support General Managers in resolving maintenance-related issues affecting guest satisfaction.
• Ensure all maintenance documentation, service records, compliance certificates, and warranties are current and accurately maintained.
• Lead, mentor, and develop maintenance teams across the property portfolio.
• Drive continuous improvement initiatives to enhance operational efficiency and reduce maintenance costs.
• Travel regularly between properties to monitor standards and provide operational support.
• Prepare monthly reports on maintenance performance, budgets, and ongoing projects for senior management.