Duties, Responsibilities and Qualifications
Position Summary
A Freelance Spa Therapist at a luxury game lodge in Limpopo is responsible for providing professional wellness and beauty treatments to guests while maintaining exceptional hospitality standards. The role focuses on creating a relaxing and memorable spa experience that complements the lodge’s luxury safari offering.
Key Duties and Responsibilities
Guest Treatments
Perform a variety of spa treatments, including:
Swedish massage
Deep tissue massage
Hot stone massage
Aromatherapy massage
Facials and skincare treatments
Body wraps, exfoliations, and scrubs
Manicures and pedicures
Reflexology and wellness therapies, where qualified
Conduct guest consultations and assess individual treatment needs.
Recommend suitable treatments and wellness programmes.
Ensure guests receive personalised and professional service.
Guest Experience
Deliver a warm, friendly, and professional guest experience.
Promote relaxation and wellness throughout the guest journey.
Respond to guest requests promptly and professionally.
Maintain confidentiality and discretion regarding guest information.
Spa Operations
Prepare treatment rooms before and after appointments.
Maintain cleanliness, hygiene, and presentation of all spa areas.
Ensure all equipment, linen, and products are properly stocked and maintained.
Follow lodge and spa health, safety, and hygiene protocols.
Retail and Revenue Generation
Promote and sell spa products and treatments.
Encourage repeat bookings and additional services.
Assist with achieving treatment and retail sales targets.
Administration
Manage treatment bookings and schedules.
Maintain accurate guest treatment records.
Monitor stock levels and report shortages.
Assist with stock takes and inventory control.
Additional Lodge Support
Assist with reception, guest hosting, or front-of-house duties when required.
Support lodge operations during quieter spa periods.
Participate in lodge events and guest activities where necessary.
Minimum Qualifications
Recognised qualification in one or more of the following:
Beauty Therapy
Somatology
Spa Therapy
Massage Therapy
Relevant certifications such as:
ITEC
CIDESCO
CIBTAC
SAAHSP registration is advantageous.
Valid First Aid certificate is advantageous.
Experience Required
2 to 3 years’ experience as a Spa Therapist.
Previous experience in a luxury lodge, hotel, resort, or wellness spa environment is preferred.
Experience with a wide range of massage and beauty treatments.
Knowledge of luxury guest service standards.