Freelance Spa Therapist

Duties, Responsibilities and Qualifications

Position Summary

A Freelance Spa Therapist at a luxury game lodge in Limpopo is responsible for providing professional wellness and beauty treatments to guests while maintaining exceptional hospitality standards. The role focuses on creating a relaxing and memorable spa experience that complements the lodge’s luxury safari offering.

Key Duties and Responsibilities

Guest Treatments

• Perform a variety of spa treatments, including:

  • Swedish massage

  • Deep tissue massage

  • Hot stone massage

  • Aromatherapy massage

  • Facials and skincare treatments

  • Body wraps, exfoliations, and scrubs

  • Manicures and pedicures

  • Reflexology and wellness therapies, where qualified

• Conduct guest consultations and assess individual treatment needs.

• Recommend suitable treatments and wellness programmes.

• Ensure guests receive personalised and professional service.

Guest Experience

• Deliver a warm, friendly, and professional guest experience.

• Promote relaxation and wellness throughout the guest journey.

• Respond to guest requests promptly and professionally.

• Maintain confidentiality and discretion regarding guest information.

Spa Operations

• Prepare treatment rooms before and after appointments.

• Maintain cleanliness, hygiene, and presentation of all spa areas.

• Ensure all equipment, linen, and products are properly stocked and maintained.

• Follow lodge and spa health, safety, and hygiene protocols.

Retail and Revenue Generation

• Promote and sell spa products and treatments.

• Encourage repeat bookings and additional services.

• Assist with achieving treatment and retail sales targets.

Administration

• Manage treatment bookings and schedules.

• Maintain accurate guest treatment records.

• Monitor stock levels and report shortages.

• Assist with stock takes and inventory control.

Additional Lodge Support

• Assist with reception, guest hosting, or front-of-house duties when required.

• Support lodge operations during quieter spa periods.

• Participate in lodge events and guest activities where necessary.

Minimum Qualifications

• Recognised qualification in one or more of the following:

  • Beauty Therapy

  • Somatology

  • Spa Therapy

  • Massage Therapy

• Relevant certifications such as:

  • ITEC

  • CIDESCO

  • CIBTAC

• SAAHSP registration is advantageous.

• Valid First Aid certificate is advantageous.

Experience Required

• 2 to 3 years’ experience as a Spa Therapist.

• Previous experience in a luxury lodge, hotel, resort, or wellness spa environment is preferred.

• Experience with a wide range of massage and beauty treatments.

• Knowledge of luxury guest service standards.