Executive Housekeeper

Job Description

The Executive Housekeeper is responsible for overseeing the daily housekeeping operations of the lodge to ensure the highest standards of cleanliness, hygiene, and guest satisfaction. This role involves managing housekeeping staff, maintaining guest rooms and public areas, controlling inventory, and ensuring compliance with health and safety standards.

The Executive Housekeeper plays a key role in creating a comfortable and welcoming environment for guests while maintaining operational efficiency.

Key Responsibilities

• Train, schedule, and supervise housekeeping staff.
• Ensure guest rooms, suites, and lodge facilities are cleaned and maintained to a high standard.
• Develop and implement housekeeping procedures and cleaning schedules.
• Conduct regular inspections of guest rooms, public areas, and back-of-house areas.
• Manage stock levels of linen, cleaning supplies, and guest amenities.
• Coordinate laundry operations and ensure proper linen management.
• Ensure compliance with hygiene, sanitation, and health and safety regulations.
• Handle guest requests and complaints related to housekeeping promptly and professionally.
• Monitor housekeeping budgets and control operational costs.
• Work closely with maintenance and front office teams to ensure smooth lodge operations.
• Maintain accurate housekeeping reports and inventory records.