Assistant Lodge Manager

Job Description

The Assistant Lodge Manager supports the Lodge Manager in ensuring the smooth operation of the lodge while delivering outstanding guest experiences and maintaining strong operational and financial performance.

Key Responsibilities

• Supervise lodge staff and daily operations across all departments.

• Ensure high standards of guest service and satisfaction.

• Oversee administration, budgeting, and reporting.

• Manage reservations, guest queries, and VIP guest experiences.

• Support the Lodge Manager with strategic planning and problem-solving.

• Implement lodge policies and procedures.

Qualifications and Experience

• Minimum 3 to 5 years’ experience in lodge or hotel management.

• Strong knowledge of luxury hospitality operations.

• Experience in financial reporting and staff management.

• Relevant hospitality or business management qualification.

Skills and Competencies

• Strong leadership and team management skills.

• Excellent organisational, communication, and problem-solving skills.

• Guest-focused with a hands-on approach.

• Ability to work under pressure in a remote lodge environment.