Key Responsibilities
Business & Process Analysis
• Understand business issues and data challenges within the industry.
• Gather and document business requirements through interviews, workshops, and process analysis.
• Translate business needs into functional and technical specifications.
• Identify strengths, weaknesses, and areas of improvement within business processes.
• Develop workflow diagrams, data flow models, and functional decomposition analysis.
SQL & Data Management
• Write, optimize, and execute complex SQL queries for data extraction, reporting, and troubleshooting.
• Work with relational databases (SQL Server) to ensure data integrity.
• Assist in database design, performance tuning, and ETL processes.
Technical & Software Development Collaboration
• Act as a liaison between business teams and development teams to ensure clear communication.
• Work closely with developers on system design, development, and testing.
• Review and analyze system functionalities and propose enhancements.
• Understand and document APIs, data structures, and software architecture.
Testing & Implementation
• Coordinate UAT (User Acceptance Testing) and ensure business needs are met.
• Identify, track, and resolve issues effectively.
• Work with business users to identify necessary system changes.
• Provide training and documentation for end-users and technical teams.
Project Execution & Stakeholder Management
• Manage and enforce project timelines, ensuring deadlines are met.
• Collaborate with cross-functional teams to deliver solutions efficiently.
• Develop relationships with internal and external stakeholders to foster long-term partnerships.
• Provide clear and structured documentation for business processes, functional specifications, and system designs.
Qualifications & Experience
• IT Degree/Diploma or equivalent qualification.
• 4+ years of business analysis experience.
• 2+ years of hands-on SQL experience (writing queries, stored procedures, performance optimization).
• Previous experience in software development or database administration is essential.
• Strong knowledge of SDLC processes and software implementation.
Required Skills & Competencies
• Strong proficiency in SQL and relational databases.
• Knowledge of software development principles (C#, or similar).
• Understanding API integrations and data modeling.
• Excellent communication and stakeholder management skills.
• Strong problem-solving and analytical thinking.
• Ability to work independently and within a collaborative team environment.
• Strong documentation and process-driven analysis skills.