Security Solutions Specialist

- Selling, designing and supporting intergrated security systems including CCTV, access control and surveillance technologies.

- Client engagement & sales Identify client needs and recommend tailored security solutions.

-Prepare and deliver compelling product presentation and demos

-Build and maintain strong client relationships to drive repeat business.

-Extensive knowledge of Hikvision product portfolio

- Technical support and solution design - provide pre and post sales technical support, including troubleshooting and configuration

- Project coordination and delivery oversee implementation of security projects from initiation to completion.

- Coordinate with installers, vendors and internal teams to ensure timely delivery

-Monitor project milestones budgets and client satisfaction

- Conduct sight visits and risk assessments to validate solution effectiveness

-Documentation and Reporting maintain accurate records of client interactions project progress and support tickets

- Generate reports on system performance, client feedback and service metrics

-Training and knowledge sharing train clients and internal teams on system usage and best practices

- Develop user guides, FAQs and onboarding materirals for security systems