Night Auditor

-Ensure smooth handover to the morning front office team.3. Guest Services-Deliver 5-star guest service at all times, even during night hours.-Arrange wake-up calls, transport, and special guest requests.-Maintain confidentiality and professionalism with high-profile guests.4. Security & Safety-Monitor lodge security systems (CCTV, access control if applicable).-Conduct regular property patrols where required.-Ensure safety of guests and staff during night hours.-Act as the first point of contact for emergencies.5. Reporting & Administration-Compile night audit packs and reports for management.-Maintain accurate logs of incidents, guest requests, and financial records.-Ensure compliance with internal controls and audit standards.6. Coordination & Communication-Liaise with housekeeping, maintenance, and security teams.-Communicate any operational issues to management.-Ensure readiness for early morning lodge operations (e.g., safari departures).

Qualifications & RequirementsEducation-Matric (Grade 12) or equivalent.-Diploma or Certificate in Hospitality Management, Tourism, or Finance advantageous.Experience-2–4 years’ experience in:oFront Office / ReceptionoNight Audit in a hotel or lodge environment-Experience in a 5-star lodge or hotel highly preferred.-Knowledge of safari lodge operations is advantageous.Technical Skills-Proficiency in Property Management Systems (PMS) such as:oOpera, Protel, or similar-Strong numerical and reconciliation skills.-Computer literacy (MS Excel, Word, Outlook).Key Skills & Competencies-Strong attention to detail and accuracy.-High level of integrity and trustworthiness.-Ability to work independently during night shifts.-Excellent problem-solving skills.-Strong communication and guest service skills.-Ability to remain calm under pressure.-Basic accounting knowledge.Working Conditions-Night shift role 22:00 – 06:00.-Live-in position often required in remote lodge environments.-Work on a shift cycle (including weekends and public holidays).-Quiet but high-responsibility environment.