Junior Maintenance Administrator

Junior Maintenance Administrator

We are looking for a highly organized, energetic, and strong Junior Maintenance administrator to join our team.

This role is responsible for helping manage the daily maintenance and repair needs across multiple coffee shop locations. The position is fast-paced, high-pressure, and requires someone who can think quickly, communicate clearly, and keep systems running smoothly at all times.

Key Responsibilities:

• Coordinate daily maintenance requests from stores

• Log, track, and follow up on all repairs and maintenance issues

• Communicate with suppliers, contractors, technicians, and store teams

• Schedule repairs, installations, replacements, and maintenance work

• Ensure issues are resolved quickly and efficiently

• Follow up on outstanding jobs and provide feedback updates

• Assist with quotes, invoices, and maintenance records

• Monitor recurring issues and escalate where needed

• Maintain organized filing and reporting systems

• Support operations teams with urgent store requirements

Requirements:

• Matric certificate (essential)

• Valid driver’s license

• Strong administrative and organizational skills

• Excellent telephone and communication skills

• Able to work well under pressure in a fast-paced environment

• Strong attention to detail

• Able to multitask and manage multiple stores/issues simultaneously

• Problem-solving mindset with urgency and initiative

• Computer literate (Email, Excel, WhatsApp, Google Drive, etc.)

• Professional, reliable, and well presented

• Ability to work independently and within a team

Advantageous

 Experience in maintenance coordination, retail, hospitality, or admin

 Experience working with suppliers or contractors

 Knowledge of coffee shop/store operations

 Personality We’re Looking For

 Highly organized

 Strong communicator

 Fast learner

 Calm under pressure

 Detail-driven

 Proactive and accountable

 Takes ownership and gets things done