Banqueting Co-Ordinator

Key ResponsibilitiesEvent Coordination & PlanningLiaise with clients to understand event requirements (corporate functions, weddings, conferences, etc.)Prepare event proposals, quotations, and contractsCoordinate all event logistics including venue setup, décor, catering, and equipmentConduct site inspections with clients where requiredOperational ManagementOversee the execution of events from setup to breakdownEnsure all departments (kitchen, housekeeping, F&B, maintenance) are alignedManage event timelines and ensure smooth flow of serviceHandle last-minute changes or issues professionallyClient Relationship ManagementMaintain strong relationships with clients and suppliersAct as the main point of contact before, during, and after eventsEnsure high levels of customer satisfaction and handle complaints effectively

Administrative DutiesMaintain accurate records of bookings and event detailsPrepare function sheets and distribute to relevant departmentsMonitor budgets, costs, and billing accuracyAssist with reporting and forecasting of banqueting revenueTeam CoordinationBrief banqueting staff on event requirementsCoordinate staffing levels with HR or Duty ManagersSupervise casual staff during functions where necessary Minimum RequirementsQualificationsDiploma or Degree in Hospitality Management, Events Management, or related fieldExperience2–4 years’ experience in banqueting, events coordination, or F&B operationsExperience in hotels, lodges, or conference venues preferredSkills & CompetenciesStrong organizational and multitasking skillsExcellent communication and interpersonal abilitiesHigh attention to detailProblem-solving and decision-making skillsAbility t...

Job Title: Banqueting CoordinatorIndustry: Hospitality (Hotels, Game Lodges, Conference Venues)Location: South Africa Job PurposeTo plan, coordinate, and execute all banqueting and event functions, ensuring seamless service delivery and exceptional guest experiences in line with the establishment’s standards. Key ResponsibilitiesEvent Coordination & PlanningLiaise with clients to understand event requirements (corporate functions, weddings, conferences, etc.)Prepare event proposals, quotations, and contractsCoordinate all event logistics including venue setup, décor, catering, and equipmentConduct site inspections with clients where requiredOperational ManagementOversee the execution of events from setup to breakdownEnsure all departments (kitchen, housekeeping, F&B, maintenance) are alignedManage event timelines and ensure smooth flow of serviceHandle last-minute changes or issues professionallyClient Relationship ManagementMaintain strong relationships with clients and suppliersAct as the main point of contact before, during, and after eventsEnsure high levels of customer satisfaction and handle complaints effectivelyAdministrative DutiesMaintain accurate records of bookings and event detailsPrepare function sheets and distribute to relevant departmentsMonitor budgets, costs, and billing accuracyAssist with reporting and forecasting of banqueting revenueTeam CoordinationBrief banqueting staff on event requirementsCoordinate staffing levels with HR or Duty ManagersSupervise casual staff during functions where necessary Minimum RequirementsQualificationsDiploma or Degree in Hospitality Management, Events Management, or related fieldExperience2–4 years’ experience in banqueting, events coordination, or F&B operationsExperience in hotels, lodges, or conference venues preferredSkills & CompetenciesStrong organizational and multitasking skillsExcellent communication and interpersonal abilitiesHigh attention to detailProblem-solving and decision-making skillsAbility to work under pressure and flexible hours (weekends, evenings, public holidays)Financial acumen (budgeting and cost control) Technical SkillsProficiency in MS Office (Word, Excel, Outlook)Experience with booking/event management systems (e.g., Opera, Protel, or similar)Basic understanding of food and beverage operations Key Performance Indicators (KPIs)Client satisfaction scoresSuccessful execution of events (minimal errors/complaints)Revenue generation and upselling successAdherence to budgets and cost controlRepeat business and client retention Personal AttributesProfessional and well-presentedCustomer-focused mindsetEnergetic and proactiveStrong leadership and teamwork abilitiesAbility to remain calm under pressure